- Full Time
- London, United Kingdom
- 45,000.00 £ / Year
Kanada-Ya
Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights.
Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for.
Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike.
We are looking for an experienced General Manager to lead our wonderful team at this exciting brand new restaurant. We’re anticipating this to be a super busy restaurant and are very excited to be at the core of a vibrant, thriving food scene at Westfield White City. Staff development will be a core part of this role, we strive to get the best from (and provide the best to) our team and to create and foster genuine career opportunitiesssssssssssss for all. We are also looking for someone that can help drive sales, grow the business and work closely with the Directors on brand development projects.
General Duties:
· Oversee all aspects of the restaurant’s operations, including food production, customer service, and staff management.
· Develop and implement strategies to achieve business goals and increase profitability.
· Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation.
· Manage inventory, order supplies, and control costs to maximize profitability.
· Train and supervise staff members, providing guidance and support to ensure excellent customer service.
· Create and maintain a positive work environment, fostering teamwork and employee development.
· Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved.
· Ensure consistent quality of food preparation and service.
· Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction.
Person Specification:
· Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need.
· Strong leadership skills with the ability to effectively manage a diverse team.
· Excellent communication and interpersonal skills to interact with customers, employees, and suppliers.
· In-depth knowledge of food safety regulations and best practices in food preparation.
· Proven track record of achieving business targets and driving revenue growth.
· Ability to work in a fast-paced environment while maintaining attention to detail.
· Flexibility to work evenings, weekends, and holidays as required.
· Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
- Store discount
- UK visa sponsorship available
Experience:
- Restaurant management: 1 year (preferred)
To apply for this job please visit www.glassdoor.com.