We’re a fast-growing, PE-backed enterprise SaaS company serving global organizations focused on integrity, compliance, risk, and ESG. Our platform supports CCOs, legal, risk, and enterprise leaders in building resilient, transparent organizations.
As we continue to scale our enterprise customer base, we’re seeking an experienced Enterprise Account Manager to own revenue growth across a named portfolio of high-potential enterprise accounts. As our Account Manager, you will manage 25–35 enterprise accounts, driving ARR growth through renewals, upsells, and cross-sells by identifying whitespace across products, departments, and affiliated entities, while building trusted executive relationships, and be accountable for renewals, expansion, and long-term commercial success across strategic, upper-mid, and lower-mid enterprise customers.
The role partners closely with CSMs, TAMs, Sales Leadership, Marketing, and Product to deliver predictable expansion and sustained account growth.
Core Responsibilities
Account Ownership & Revenue Growth
- Own revenue targets, forecasts, and commercial outcomes for a named portfolio of enterprise accounts.
- Achieve or exceed ARR growth targets through renewals, upsells, and cross-sell initiatives.
- Lead renewal and expansion negotiations, ensuring timely, value-driven outcomes.
- Identify whitespace, new buying centers, and expansion paths across departments and entities.
Strategic Account Management
- Develop and maintain detailed account plans outlining growth strategy, revenue targets, stakeholders, and risk areas.
- Build trusted relationships with senior and executive stakeholders; operate as a strategic commercial advisor.
- Maintain executive-level alignment on value realization, roadmap relevance, and long-term partnership.
Expansion & Value Creation
- Drive cross-sell and upsell opportunities aligned to customer maturity, adoption signals, and business priorities.
- Partner with CSMs to translate adoption insights into commercial expansion motions.
- Collaborate with Marketing and Product to tailor solutions, narratives, and offers to customer needs.
- Support complex deal structuring and value articulation for enterprise buying committees.
Cross-Functional Collaboration
- Partner with Customer Success Managers to align commercial strategy with customer outcomes and success plans.
- Work closely with Technical Account Managers to remove technical friction and de-risk renewals and expansions.
- Collaborate with Product and Marketing to influence messaging, packaging, and roadmap feedback from enterprise customers.
- Contribute to team playbooks, best practices, forecasting discipline, and knowledge sharing.
Qualifications & Experience
- 5+ years of enterprise account management or strategic sales experience in SaaS or enterprise technology.
- Proven track record of driving expansion and cross-sell within large, complex enterprise accounts (including $1B+ organizations).
- Strong consultative, value-based selling and stakeholder management skills.
- Experience navigating multi-stakeholder, multi-product, and long sales cycles.
- Ability to analyze account data, prioritize high-potential opportunities, and execute against growth plans.
- Excellent communication, negotiation, and executive-level presentation skills.
- Experience managing tiered portfolios with clear account segmentation.
- Experience selling into risk, compliance, ESG, legal, or regulated enterprise environments is a plus.
- Familiarity with enterprise SaaS pricing, contract structures, and renewal mechanics.
- Experience in PE-backed or high-growth environments with strong forecast and KPI discipline.