Ethnic Eats
Walsall, England
Role Overview
As a Business Support Manager at Ethnic Eats, you will play a pivotal role in the company’s operational success. Reporting directly to senior management, your responsibilities will include overseeing business operations, managing key partnerships, and supporting the day-to-day running of the platform. This role requires a dynamic, detail-oriented professional with the ability to manage both internal processes and external relationships effectively.
Responsibilities
- Planning work schedules, assigning tasks, and delegating responsibilities.
- Ensuring adherence to procedures for the consideration, insurance, amendment, and endorsement of insurance policies.
- Monitoring and optimising workflows to maintain smooth office operations and ensure all tasks are carried out effectively.
- Dealing with correspondence, complaints, and queries.
- Ensuring a high level of compliance is always maintained.
- Advising on the handling of all correspondence related to accounts, sales, statistical data, operation of business and vacancy records activities.
- Overseeing the management of enquiries to ensure prompt and accurate responses.
Skills, Experience, and Qualifications
- A bachelor’s degree/HND in Business Administration, Management, Hospitality or a related field.
- Business management and written communication skills.
- Problem solving strong analytical skills.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Minimum 3 years of experience in a business support, operations, or project management role.
- Excellent interpersonal and communication skills, capable of managing internal teams and external partners effectively.
- Relevant experience in office management or administrative roles may be considered as a substitute for formal education.
If you are a skilled Business Support Manager looking for a dynamic and exciting working environment and ready to accept new challenges, then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Job Type: Full-time
Pay: £35,000.00-£39,000.00 per year
Additional pay:
- Performance bonus
Benefits:
- On-site parking
- Relocation assistance
- Sick pay
- UK visa sponsorship
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Walsall: reliably commute or plan to relocate before starting work (preferred)
Education:
- Diploma of Higher Education (preferred)
Experience:
- Customer service: 5 years (preferred)
Work Location: In person
Reference ID: Ethniceats 1987