Digital Marketing Visa Sponsorship Available

Ant travel group ltd

London, England

JOB DESCRIPTIONPlatform Operations

• Manage and maintain accounts on online travel platforms (OTA) such as Xiaohongshu, Ctrip, and Fliggy;
• Familiarize yourself with platform rules and master the operation systems to formulate platform strategies that enhance brand exposure and user conversion rates;
• Plan and execute promotional campaigns tailored to the characteristics of each platform, optimizing product pages and marketing content;
• Continuously monitor and analyze platform data to provide optimization suggestions and adjust operational strategies.

Online Product Management

• Design, publish, and maintain online travel products, including itineraries, schedules, packages, and events;
• Respond to customer inquiries and custom tour requests, including itinerary planning, product details, pricing, and more;
• Follow up on order processes, handle customer modification requests, and manage after-sales services promptly;
• Track user feedback to continuously improve product content and user experience;
• Identify customer needs to regularly update and innovate travel products.

Content Creation and Promotion

• Develop and implement content marketing plans, creating high-quality product copy, graphics, and short videos.

JOB REQUIREMENTS

• Location: Based in London, with weekly in-office attendance in Wembley.
• Experience and Interests: Passion for travel and outdoor activities; prior experience in the tourism industry is preferred.
• Skills:
• Familiarity with OTA platforms such as Xiaohongshu, Ctrip, and Fliggy, and their rules and promotional methods;
• Excellent copywriting skills, capable of crafting creative content that appeals to target audiences, fluent in both English and Chinese;
• Proficiency in Adobe design software (especially Photoshop); photography and video editing skills are a plus;
• Proficiency in office tools (Microsoft Office, Google Apps); knowledge of basic data analysis tools is an advantage;
• Strong communication, time management, and patience, with the ability to flexibly meet customer needs;
• Possession of a valid UK or international driver’s license is a plus.

Job Type: Full-time

Pay: £25,000.00-£31,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Company events
• Company pension
• Employee mentoring programme
• On-site parking
• Sabbatical
• UK visa sponsorship

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London NW2 6GY: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor’s (preferred)

Experience:

• Digital marketing: 1 year (preferred)
• Marketing: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person

Expected start date: 23/12/2024